Junk Removal FAQ
What items do you take?

Just about everything! We can haul away everything, from furniture, old bikes, and lawnmowers, to tools, refrigerators, appliances, and building & renovation debris. We’ll also take toys, yard debris, old computers, TVs, monitors, Office equipment and mattresses & box springs! The only thing we can’t take is hazardous materials. And the best part is, we’ll do all the heavy lifting.  No matter where your junk is, our professionals will take care of it. Attics, basements, sheds – wherever you need us, we’ll be there!

Is there anything you can’t take?

While we pride ourselves on taking care of all your junk problems, there is one group of things we can’t haul away for you. We don’t take anything hazardous. That includes things such as pesticides, harsh cleaners, and old paint (but we will take paint if it’s dried out). If you’re not sure if your junk meets our pickup criteria, just give us a call and we’ll be happy to answer any questions you have. Just ask! 

Do items have to be on the curb for pick up?

No! Wherever your junk is, we’ve got you covered! Just point us in the right direction, tell us what you want removed, and we’ll take care of the rest!  Our professionals do all the heavy lifting, so you don’t have to!

 What areas do you serve?

We serve the entire Raleigh/Durham area, including Raleigh, Durham, Apex, Cary, Wake Forest, Garner, and Morrisville. You can find out more on our Locations page!

When are you open?

We’re open Monday through Friday from 7:30 am to 6:00 pm. We are also open on Saturday from 9:00 am to 2:00 pm. 

How much does it cost?

How much do you want removed?  It all depends on how much junk you want hauled away, and how big it all is.  You can get an idea of how much your project will cost by using our junk removal pricing calculator.  

When you work with us, we’ll always tell you how much it will be upfront. That way you can  make sure you agree to the price before we ever begin the junk removal process. 

And, here’s some more good news – our trucks are 20% than other junk removal companies! So no matter how much you need us to haul away, we can do it faster and with fewer loads than our competition!

How big is your truck?

512 cubic feet. 

What if your truck won’t fit in my driveway?

No problem!  If we can’t get our truck to your junk, we’ll just carry your junk to our truck!  Our team of professionals will make sure that all of your unwanted stuff is taken out of your house and hauled away without stress for you.

Do you donate or recycle?

Yes! At 1-888-PIK-IT-UP , we are committed to reducing waste as much as we possibly can. That’s why nearly 60% of the items we pick up end up being recycled or donated to someone else in need.  We never throw anything away if it can be used to help someone else or make something new.  You can learn more about our commitment to reducing waste on our Recycling page.

How do I schedule an appointment?

That’s easy! Just click here and follow the directions to book an appointment with us now!

How can I feel comfortable letting strange people into my home?

888-PIK-IT-UP has an A+ rating with the Better Business Bureau, showing that we’re a business you can trust. All of our team members must pass a criminal and driving background check, plus they are drug tested. Our professional movers will always be in uniform and are trained to remove your junk without damaging your property.

If you need more proof of our quality guarantee, check out our reviews on Google, Home Advisor, and Angie’s List!

What types of payment do you accept?

We accept cash, checks, and all major credit cards. So you can pay in a way that’s easiest for you! 

Do I have to be there for you to pick up my things?

If your items are inside a building, it’s best for someone else to be there to let us in and show us what you want removed. However, if the junk is put outside and we’ve already made arrangements for payment, we’re happy to remove it while you’re gone. Just let us know your preference and we’ll take care of it. 

Are you licensed and insured?

Yes! We are fully licensed and insured!

Do I have to do any lifting?

No! That’s what our team is here for! We’ll go wherever your junk is and haul it away for you. When you hire 888-PIK-ITUP we do all the lifting, so you don’t have to!

I have things that need disassembly – do I have to do it beforehand?

Of course not!  We take care of it all for you! We will happily take down a storage building, disassemble a swing set, remove a deck, and take care of all your bulk junk removal needs! Just tell us what you need done, and we’ll do the rest!

Can you handle apartments/realtors/retail owners?

Yes! In fact, we have special services for property owners that will save you money and manpower. We can provide regularly scheduled bulk pick up, remove old carpets, provide ozone treatments, and much more!! We see ourselves as part of your team, making sure that junk doesn’t clog your property and freeing you to focus on other parts of your business.

Do you take appliances?

Yes! We’ll take even the heaviest, most difficult appliances! Our professional movers will haul away your refrigerators, dishwashers, washer machines, and anything else you need removed quickly and efficiently.

What if my junk is in an attic or hard-to-reach area?

No problem! Just tell us what you want removed and where it is. We’ll take care of the rest while you sit back and relax! We’ll happily remove hard-to-reach junk from attics, basements, and storage sheds, high shelves, or anywhere else you need!