FAQs
Do items need to be placed at the curb for pickup?
No. Our team will remove your items from wherever they are located—inside your home, garage, attic, basement, or yard. Simply let us know what needs to go, and we’ll handle all the heavy lifting for you.
What areas do you serve?
We proudly serve the greater Raleigh/Durham area. For specific service areas, please visit our Locations page or contact us directly for more information.
What are your business hours?
Our team is available Monday through Friday, from 7:30 AM to 5:30 PM. Feel free to call us during business hours to discuss your needs or schedule a service.
How is pricing determined?
Our pricing is based on the volume of items you need removed and the space they occupy in our truck. For an estimate, you can use our junk removal pricing calculator. We always provide upfront pricing before starting any job, so you’ll know exactly what to expect—no hidden fees or surprises.
Our trucks are also 20% larger than many competitors’, allowing us to complete jobs more efficiently and with fewer trips.
What if your truck can’t access my driveway?
That’s not a problem. If our truck can’t get close to your items, our team will carry everything by hand from your location to the truck. We are committed to making the process seamless and convenient for you.
What forms of payment do you accept?
We accept cash, checks, and all major credit cards. Our goal is to provide you with flexible payment options that suit your preferences.
Do I need to be present during pickup?
If the items are located inside your home or another building, we recommend that someone be present to grant access and confirm what should be removed. However, if the items are outside and payment has been arranged in advance, we can complete the pickup without anyone on-site. Just let us know your preference in advance.
Is your company licensed and insured?
Yes. We are a fully licensed and insured junk removal service provider. You can trust our team to perform work safely and professionally.
Am I required to do any lifting?
Not at all. Our experienced professionals handle all the heavy lifting and loading. You can sit back and relax while we take care of everything.
What types of junk do you remove?
We remove furniture, appliances, yard waste, construction debris, electronics, and general household junk. Serving both residential and commercial clients in Raleigh, we ensure fast, responsible disposal with a focus on recycling and environmentally friendly practices whenever possible.
How quickly can you provide junk removal service?
Typically, we schedule junk removal within 24 to 48 hours of your request. Emergency and same-day services may be available depending on demand and location. Our team works efficiently to ensure timely and convenient service throughout Raleigh and surrounding areas.
Do you recycle or donate items?
Absolutely! We strive to recycle and donate as much as possible, reducing landfill waste. Items in good condition may be donated to local charities in Raleigh. Our eco-friendly approach helps protect the community and environment while providing top-quality junk removal.
How do you charge for junk removal?
Pricing is typically based on the volume and type of junk removed, as well as the labor involved. We provide transparent, upfront estimates before work begins. No hidden fees, ensuring customers across Raleigh receive fair and competitive pricing every time.
Can you remove hazardous materials?
We do not remove hazardous materials such as chemicals, asbestos, or biohazards due to safety and legal restrictions. However, we can advise you on proper disposal methods and recommend licensed specialists in Raleigh for those materials.
How can I schedule a junk removal appointment?
Scheduling is easy — just contact us via phone or online form. Our team will assess your needs, provide a quote, and arrange a convenient time for pickup. We accommodate busy Raleigh schedules with flexible appointment options and prompt service.